Ordering Information


Ordering From SpecToner.com Is Quick and Easy! 

Choose From Our Convenient Ordering Options:

Secure Online Ordering From the SpecToner.com Website-  Order From this Website 24/7 simply by entering your cartridge number in the Product Quick Search in the column to the left (you may use the OEM number on the cartridge in your machine). Or you may prefer to Search by Brand or use the Easy Finder to search by Machine Model.  Click "Add to Cart" to place the items in your cart and add the necessary information to complete your order using a credit card or established account information.  An email from us will confirm your order and give you tracking info.


Phone Orders (Toll Free)-  Call us at 1-866-699-5959 Monday thru Friday 8:00 am - 6:00 pm (ET) or contact Customer Service during regular business hours.


Mail-In Orders-  Please complete our Mail Order Form (pdf) and send it in with your payment to the address printed on the form:



515B Wharton Circle

Atlanta, GA 30336

Fax Orders-  You may place a Fax Order anytime by completing our Fax Order Form (pdf).  Our Fax number is 1-855-699-5900.  Fax Orders received after regular business hours will be processed and shipped on the next business day. 


Flexible Payment Options:

 PayPal-  We now accept PayPal as a form of payment for Online Orders.


Credit Cards-  Visa, Mastercard, Discover, and American Express are all acceptible forms of payment for your Online and Phone Orders. 

Checks-  You can send a Check along with your mailed order.  We prefer that a Cashier's Check or Money Order is sent with your mail in order for faster processing (to avoid delays while your check clears).


Purchase Orders-  We accept Official Purchase Orders from Schools, School Systems, Government Agencies, and Large Corperations via Fax, Email and Regular Mail.  Payment Terms for Purchase Orders are Net 15 Days from Date of Invoice.  Please contact one of our Customer Service Representative prior to sending your first Purchase Order.


Google Checkout-


Sorry, but we cannot accept COD orders.

Shipping-  We offer Same Day Shipping on all orders received before 5:00 pm ET. Please see our Shipping link for more details.


After placing your first order on SpecToner.com, you can then simply Log In to order the same items (from your order history) or choose different or additional items. 

If you need help ordering or establishing an account, contact our Customer Service during regular business hours.


Returns-  Items for return can only be validated with a RMA ( Return Merchandise Authorization) number.  Please see our Return Policy for more details on what are valid returns and instructions on how to get a RMA.